We understand that people generally make a claim at an extremely stressful time
in their lives and at ALI Group we pride ourselves on providing exceptional claims
service.
Making a claim is very straightforward. The insurer who provides the cover under your policy
is responsible for paying your claim and we liaise with them on your behalf. The ALI Group claims manager facilitates
the claims process for you and works with the insurer to ensure a speedy claim outcome.
Call us on 1800 006 776 if you need to make or discuss a claim.
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"I was absolutely amazed by the claims staff at ALI. The person that handled my claim
was professional and friendly, whilst also ensuring I was kept informed during the
whole process."
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"ALI Group was very supportive and made sure the claim was paid really quickly. When
I tell my story to people; they say 'Which insurance company was that?'"
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"I am really happy with ALI's service in arranging payment of the claim very promptly,
they were excellent. I received a cheque for $300,000 about a week after sending
them the death certificate."
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"ALI Group was wonderful to deal with when I claimed. They kept me informed the whole
time and turned it around really quickly and provided great service."
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"The claim through ALI Group has been the best process I've ever been through and
I can’t praise their service and professionalism more highly."
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