Information on ALI Group's response to COVID-19 Find out more

Make a claim Search

Tom's Story

Surfer Tom was 44 when he and daughter Molly's lives turned upside down.

Tom's Story

As primary carer of daughter Molly, Tom's concerns were as much about his daughter's future as his own when both their lives turned upside down in the blink of an eye.

Policyholder: Male, 44
Benefit: Trauma
Reason for claim: Kidney failure
Claim amount: $106,877
Duration of policy: 5 years
Date of claim: July 2014
Time to pay claim: 8 days

"ALI was fantastic. There were only a couple of forms to fill out and the payout was really swift. Everyone I spoke to was really helpful and the whole experience was very positive.”

 

 

The current My Protection Plan product has been available since 5 April 2022. The above are examples of customers' claims paid on that product and similar products distributed by Australian Life Insurance Distribution ABN 31 103 157 811 (AFSL 226403).  Any advice provided is general in nature and does not take into consideration your objective, financial situation or needs. You should consider these and the information in the Product Disclosure Statement (available along with the target market determination, from www.aligroup.com.au ), or speak to a financial advisor, before making a decision about our product. © ALI Group August 2022.

claims-img-breakoutWe've paid $213 million

in claims since ALI Group was established

Current as at October 2025.

More claim stories

Denise77x77.jpg

Denise's Story Cancer | Trauma Benefit

"I was quite surprised with the turnaround… it was really quick."
See story See all stories
Esther thumbnail 77x77.png

Esther's Story Cancer | Trauma Benefit

“If anything happens to me, I need to make sure the kids are well taken care of and I keep the home.”
See story