Information on ALI Group's response to COVID-19 Find out more

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Make a claim

We appreciate it might be a very stressful time for you when making a claim. That's why we've made the process as straightforward as possible. We will keep you updated along the way.

Make a claim

Involuntary Unemployment Benefit claims

Please click here to start the process for submitting an Involuntary Unemployment Benefit claim. 

Other Benefit claims

1. Call us on 1800 006 776 (Mon – Fri 9:00am – 6:00pm AEST). We’ll ask some questions, so we know which documents to send to you to start the claims process.

2. You’ll then receive the relevant claim documents. This could include forms for both you and your medical practitioner to fill in. You’ll also be notified of what other information’s required for your claim.

3. Once the completed claim form and requested supporting documentation is returned, we’ll work to ensure a speedy claim outcome. More information may be required from you or your treating doctor. We’ll keep you updated along the way. 

4. As soon as we know the outcome of your claim, we’ll be in touch.